Question: what will make me healthy? How will we manage the information? How many minutes do patients see doctors?Andy: The most intense users of the health care system is about 30% of the health care users. We then need to provide them with the tools that will help “people take care of themselves”. DOCTORS DO NOT TAKE CARE OF PATIENTS. PATIENTS TAKE CARE OF THEMSELVES. We must give them the tools to do so.Don Jones:  Take advantage of the appt with your doctor….collecting cell phone numbers and using all info connected to this device. In other words, use today’s technology to transfer the information to the ‘patient’ ‘consumer’.Simple uses of technology to help consumers deal with their health care.However, does health IT know how to use  creative technologies for patient care?Grant: the health care system deals with sickness management. Does the technology help with wellness more effectively? I can use this info without the health care system….start with health and use technology to help folks be healthy.Bert: There are devices that can , in fact, help the diseased population.  Specialized info the the ill patient is available and can be used. take weight loss programs. There are many solutions for weight loss….it is not for us to decide which is the best; it will be up to the individual to choose. these applications can only share the info….but the decision in under the consumer control. Microsoft does help folks control the data of their health.Kendall: How do we control the privacy of the health care info?Bert: We spend time on privacy and security of medical records…gatekeeping and promises. No data can come into or out of the system without your permission. When new applications are launched….you get feedback and asks your permission. You get alot of information before you give trust to send your private info over the line.Andy: There is distrust within corportion within the population. I am not just referring to Microsoft, but there is general distrust among the population. Kaiser has been working with health care records for over 60 years. We have gained the public’s trust.Bert: Microsoft is creating trust. We are a data-base computer. Microsoft is regulated and is working to gain the trust of the audience.QUESTION from Audience: I had cancer when I was 25. Nurses got me through my illness. Doctors cycle through the system….nurses helped me the most. No one referred to open systems.when people google….the data is open for all.Andy: there are technology standards. Kaiser will follow standards. There are standards on how to catorgize info. This is important….one person’s health is different from another’s even if they both have (eg) congestive heart failure.  There are language based problems, so even if you use tools like storage systems for health care data….it will be interpreted differently by many.Don Jones: Healthcare info will be available via new tools…like health care cards. I believe that the health care system will follow the financial system that has access to transferring info and storage.Bert: We accept open-standards.  We have become an open source. We offer a free platform …through applications….through search activity….our system will be open for the greater good.Emilio: AARP- our own organizatin wants to use technology in an ageless manner, not just for 55+ years. AARP has found the knowledge heavily used by younger folks. You may have a need for caregiving…this is a major focus for AARP.Dan: (asks the audience to question)….